Optimize service delivery and ICT governance
Your service delivery manager ensures that your interests are taken care of, by managing the services relationship, establishing the governance structure, running service management review meetings, and establishing processes and documentation.
Their objectives are to:
Why choose Kentino?
Supporting 6 million assets, from 6,000 clients, across 5 continents.
Support over 47 technologies in 14 local languages worldwide.
Global service delivery
Globally integrated service delivery model operating to ITIL standards, delivers consistent service wherever you operate.
2018 award for Transformation of our Support Services for delivering data-driven, client-centric support services.